Frequently Asked Questions (FAQs)

Will I be able to install my own software onto my Enclave Virtual Desktop?
No- Only software that is offered through our service may be used on your virtual desktop.

Can I use an Apple Computer to access my Enclave Virtual Desktop?
Yes- just ask us how!

Can I choose to have customized software for my business installed on my Enclave Virtual Desktop?
YES. We can install your financial applications, law office, and other industry specific applications.

What software packages are available?
YES. We offer MS Office Suites, QuickBooks, Adobe Creative Suites, MacroMedia Dreamweaver, Microsoft Expressions Web, to name a few.

Will I always be updated with the newest versions of the software?
We will always have the latest versions available so upgrading is as simple as a click of your mouse.

Will you provide a virtual storage drive? And if so, what is the capacity?
YES. A secure virtual drive is provided, with at least 1 GB of storage free of charge and up to hundres of GBs for enterprise customers.

Will I be able to save the work that I have done on the Enclave Virtual Desktop into my local computer drive or external hard drive? Or does it only stay in the virtual desktop?
YES. You will be able to save your work on your local drive. We recommend that you save to on Enclave Virtual Desktop so it can be backed up nightly.

Will my information stored on the virtual desktop be secure?
YES. We adhere to the same security standards used in the financial and defense industries so you can be confident that you have the best in security and reliability for your data.

Can I have multiple users log on to the same account at the same time?
NO. Only one user can login at one time. Every user should use his own account with his own login name and password.